Frequently Asked Questions
Everything you need to know about our organic beauty rituals.
Are your products 100% organic?
Yes, Lumine Organics uses only certified organic and wild-harvested ingredients. We never use synthetic fragrances, parabens, or sulfates in our formulations.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
Is your packaging eco-friendly?
We are committed to sustainability. Our bottles are made from recyclable glass, and our shipping boxes are created from 100% post-consumer recycled materials.
Do you test on animals?
Absolutely not. Lumine Organics is a Leaping Bunny certified cruelty-free brand. We do not test our finished products or ingredients on animals at any stage.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund, even if it has been opened.
Will these products work for sensitive skin?
Our formulas are designed with sensitivity in mind. However, we always recommend performing a patch test on a small area of skin 24 hours before full application.