Returns & Exchanges
At Lumine Organics, we want you to be completely satisfied with your natural glow. If our botanical formulas aren't the perfect fit for your skin, we offer a hassle-free 30-day return policy for all products in their original condition.
Initiate Your Request
Log into your account or visit our Returns Portal with your order number and email address to start the process.
Prepare Your Package
Carefully pack the items in their original eco-friendly packaging to ensure they are protected during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing